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HHSC LTCR Publishes Revised Process for Reporting and Investigations of Abuse, Neglect, and Exploitation for ICFs (PL 2024-04)

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HHSC Long-term Care Regulation has published provider letter (PL) 2024-04. Beginning March 1, 2024, reporting of investigations for allegations of abuse, neglect, and exploitation (ANE) for Medicaid consumers served by an Intermediate Care Facility for Intellectual and Developmental Disabilities (ICF/IDD) will transition from the Department of Family and Protective Services Statewide Intake (DFPS SWI) to HHSC Regulatory Services Complaint and Incident Intake (CII).  Additionally, processes related to investigations of ANE of ICF/IDD will change as of March 1, 2024.

This letter provides guidance regarding the revised ANE reporting process to CII and the ANE investigation process.

For questions contact LTCRPolicy@hhs.texas.gov.