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Register for the HHAeXchange Annual EVV System Training Webinar for Program Providers and FMSAs

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On November 7, 2024, and November 18, 2024, HHAeXchange, the state-provided electronic visit verification (EVV) system vendor, will host the Annual EVV System Training webinars for program providers and financial management services agencies (FMSAs) that use the HHAeXchange Portal as their EVV system.

Program providers and FMSAs may register and attend one of the following sessions:

  • Date: Thursday, November 7, 2024
  • Time: 1–3 p.m. Central time (C.T.)
  • Date: Monday, November 18, 2024
  • Time: 9–11 a.m. C.T.

Webinar Topics

Topics covered in the webinars will include the following:

  • Service Provider Resources: Tools and support for your service providers
  • Scheduling: Managing variable schedules and master week setup
  • EVV Clock In and Clock Out Methods: Clock in/out options, setup, and usage
  • Call Dashboard (Visit Maintenance): Maintenance of visits, troubleshooting clock in and clock out issues, and resolving visit rejections
  • EVV Aggregation Transaction Manager: Claim matching and troubleshooting
  • Billing: Prebilling, invoicing, issue resolution, and rebilling
  • Key Takeaways: Links to pertinent resources and summaries of key takeaways from the presentation
  • Question and Answer (Q&A)

To register and learn more, refer to the Training & FAQ page on the HHAeXchange Texas EVV Vendor Information Center.

For more information, email TXsupport@hhaexchange.com or call 833-430-1307.