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HHSC LTC 2024 Christmas Claims Processing Schedule

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Provider Claims Services (PCS) will be closed Tuesday, December 24, 2024, Wednesday, December 25, 2024, Thursday, December 26, 2024, and Wednesday, January 1, 2025, in observance of the Christmas and New Year holidays.

The following HHSC Long-Term Care (LTC) 2024 Christmas Holiday Processing Schedule is being provided for your use. Claims may take up to 24 hours to process following submission. 

For claims submitted by noon on:Comptroller expected to issue warrant on:
December 24, 2024December 30, 2024
December 26, 2024December 31, 2024
December 31, 2024January 6, 2025

Important: The date that payments are issued to your account will vary by financial institution. For information about the status of claim payments, access the Texas Comptroller of Public Accounts website, and log into eSystems.

Providers may refer questions to HHSC LTC Hotline staff at 512-438-2200, option 1.