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LTC Online Portal Unavailable From 5:00 p.m. on January 24 To 8:00 a.m. on January 27

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The Texas Medicaid & Healthcare Partnership (TMHP) Long-Term Care (LTC) Online Portal (LTCOP) will be unavailable due to system maintenance beginning Friday, January 24, 2025, at 5:00 p.m. Central time, through Monday, January 27, 2025, at 8:00 a.m. Central time.

All web-based functions of the LTCOP will be unavailable. Users will not be able to access the LTCOP for form submission or workflow actions.

Providers should complete LTCOP form submissions by 4:59 p.m. on January 24, 2025, to ensure processing.

Note: Claims billing will not be impacted; LTC providers can continue to submit claims using electronic claims submission methods.