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Critical Incident Management System (CIMS) Monthly Provider Demonstrations

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FEI Systems will host a monthly provider demonstration webinar on August 12, 2025, from 10:00 am–11:00 a.m. Monthly provider demonstration webinars are offered to providers with access to the Critical Incident Management System (CIMS). The Health and Human Services Commission (HHSC) encourages providers to take advantage of these live training opportunities.

This applies to:

  • Community Living Assistance and Support Services providers (CLASS)
  • Deaf Blind with Multiple Disabilities providers (DBMD)
  • Home and Community-based Services providers (HCS)
  • Texas Home Living providers (TxHmL)
  • Local intellectual and developmental disability authorities (LIDDAs)

Register for the webinars by logging into CIMS and navigating to ‘Help’ (top right of dashboard). Click on ‘Help’, followed by ‘Training’. Choose ‘Register for Provider Demonstrations’ from the available courses.

Email MCS_CIMS@hhs.texas.gov with any questions or concerns.