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Extended EDI System Maintenance Scheduled for July 31, 2020

Last updated on 7/24/2020

Information posted July 24, 2020

Beginning at 7 p.m. on July 31, 2020, TMHP will upgrade its Electronic Data Interchange (EDI) Interactive servers. The servers will be unavailable from 7 p.m. on July 31, 2020, through 11:59 p.m. on August 2, 2020.

During the maintenance period, the following electronic visit verification (EVV) services will not be available:

  • EDI EVV claims processing
  • TexMedConnect
  • EVV Aggregator/EVV Portal

TMHP will hold any claims that are received during the outage. When the maintenance period ends, TMHP will release claims in the order in which they were received. Once released, EVV claims will follow the normal EVV claims matching process and will be forwarded to the appropriate payers within 24 hours for final adjudication.

EVV Vendor Systems

Program providers and financial management services agencies (FMSAs) who use an EVV vendor system should refer to the following locations for specific information about how their systems will be affected during the maintenance period:

For more information, contact