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EVV Portal Improvements and Training Updates

Last updated on 10/30/2020

On October 29, 2020, TMHP made improvements to the Electronic Visit Verification (EVV) Portal, posted a new demonstration of the changes, and updated the related training materials.

EVV Portal Improvements

The Reports tab has been updated as follows:

  • EVV Claim Match Reconciliation Report—The new EVV Claim Match Reconciliation Report will identify claims that received a match code of EVV07 or EVV08 and an informational match code of EVV02, EVV03, EVV04, EVV05, or EVV06. Program providers and financial management services agencies (FMSAs) will be able to research their claims to ensure that they comply with EVV policies.
  • Labels—Some of the labels on the reports were updated to be more clear.

EVV Portal Training Material Updates

Users can view a demonstration of the changes that were made to the EVV Portal in the EVV Portal: September and October Updates Demo on the TMHP Learning Management System (LMS).

TMHP has created a new job aid for reconciliation reports called “Using the EVV Portal: EVV Claim Match Reconciliation Report.”

TMHP has updated the following training materials with the changes to the EVV Portal:

Users must have a user name and password to access training materials on the TMHP LMS. Click here to register for the LMS.

For more information, contact