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UPDATE: Existing EVV Users: Temporary EVV Policies for COVID-19 to End December 31

Last updated on 11/30/2020

UPDATE: Corrected link to the Temporary EVV Policies for COVID-19.

HHSC is extending the Temporary EVV Policies for COVID-19 (PDF) through December 31, 2020, for program providers currently required to use Electronic Visit Verification (EVV). HHSC will end the temporary policies after December 31, 2020.

Program providers submitting EVV claims for dates of service on and after January 1, 2021:

  • Must ensure a matching EVV visit transaction is accepted in the EVV Portal before billing the claim, or the claim will be denied.
  • Will no longer receive an EVV07 match code in the EVV Portal.
  • Will no longer have 180 days to complete visit maintenance.

Reminder: HHSC extended the practice period for the Cures Act Expansion. Claims for EVV services included in the Cures Act Expansion, will be denied without a matching EVV visit transaction for dates of service on and after January 1, 2021.

Best Practices for Temporary EVV Policies for COVID-19

Program providers should continue to follow the Best Practices for Temporary EVV Policies for COVID-19 (PDF) to avoid recoupments for claims submitted between March 21, 2020, and December 31, 2020.

Contact your payer for questions or email HHSC EVV.

Visit the HHS EVV webpage.