Fee-for-service Medicaid 1915(c) waiver case managers may use telehealth or phone to conduct case management visits.
This temporary policy change extends through September 30, 2021, and applies to:
- Community Living Assistance and Support Services
- Deaf Blind with Multiple Disabilities
Case managers are encouraged to complete visits by phone, telehealth, or telemedicine. Program providers must complete the required background checks for all service providers.
Note: Guidance for Local Intellectual and Developmental Disability Authority service coordinators was released by HHSC LIDDA program staff on August 20, 2021, via IDD Services Broadcast 2021-54.