Skip to main content

Revised EVV Policy Handbook Now Available

Last updated on 11/18/2021

The Electronic Visit Verification (EVV) Policy Handbook has been revised.

The handbook’s policies are effective November 1, 2021, and include EVV standards and policy requirements for:

  • Program providers
  • Financial management services agencies
  • Consumer-directed services employers
  • Payers such as the Texas Health and Human Services Commission (HHSC) and managed care organizations

The handbook replaces policies previously on the HHSC EVV webpage. See EVV Policy Handbook Revisions – November 2021 (PDF) for differences between previous published policies and the revised handbook.

The following computer-based training courses on the EVV Training page of the HHS Learning Portal now reflect the revised EVV Policy Handbook:

  • Initial EVV Policy Training for CDS Employers
  • EVV Policy Training for Program Providers and FMSAs

Use the applicable checklist within EVV Training Requirements Checklist (PDF) for EVV training requirements and completion options.

Email questions to HHSC EVV Operations.