To remain compliant with EVV requirements, program providers and financial management services agencies (FMSAs) transitioning to HHAeXchange or who have recently enrolled to provide personal care services (PCS), must complete onboarding and system user training before Oct. 1.
- Submit the HHAeXchange Provider Onboarding Form.
- Register and attend HHAeXchange System User Training.
Program providers and FMSAs providing PCS who do not onboard with HHAeXchange before Oct. 1, may be unable to record visits for transmission to payers. Claims submitted without an EVV visit will be denied.
Program providers and FMSAs who will be new to EVV, due to the Cures Act Home Health Care Services implementation, must submit the HHAeXchange Provider Onboarding Form by Oct. 31. However, it's recommended to complete the form as soon as possible to be able to practice using EVV before the Jan. 1, 2024, implementation.
Email HHAeXchange for onboarding or system user training questions.