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EVV Visits on Hold in the EVV Transaction Manager in HHAeXchange - LTC Authorization Issue

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This article has been updated. To view the updated information, see the following article:

Update to “EVV Visits on Hold in the EVV Transaction Manager in HHAeXchange - LTC Authorization Issue"”

HHSC is aware of the issues impacting visits being on hold in the transaction manager in the EVV system, HHAeXchange, and is working with Texas Medicaid & Healthcare Partnership (TMHP) to resolve the issues as quickly as possible.

HHSC will update EVV HHAeXchange users when the issues are resolved and will provide further guidance, as needed.