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Prescribers To Register for VDP Provider Portal Training Sessions

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Beginning March 12, 2024, Gainwell Technologies will host training sessions for the new Vendor Drug Program (VDP) Provider Portal. The training will provide prescribers with information about performing the following tasks using the portal:

  • Checking the eligibility of Texas Medicaid and other state program members
  • Submitting prior authorizations
  • Viewing prior authorization history
  • Contacting the Gainwell Pharmacy and Technical Help Desk through a secure web chat

The portal will also offer instant access to reference material such as manuals and a search function to find pharmacies and contact information.

Gainwell will host six sessions, and prescribers can choose the session that best fits their schedule. The training sessions are linked below for easy access. Click on the link to join a session. All sessions are in Central time.

Recordings of these sessions will be made available for prescribers that cannot attend a live session. Information about the recordings will be provided soon.

Refer to the System Transition Resources page on the VDP website to learn about what functions Gainwell will manage effective March 30, 2024.

Email with comments or questions.