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Texas HHS and TMHP Systems Impacted by Global CrowdStrike Outage

Last updated on

Several Texas Health and Human Services (HHS) systems were impacted overnight by the global CrowdStrike outage. This includes Texas Medicaid & Healthcare Partnership (TMHP) systems.

HHS is working with state partners and leadership to implement a solution expeditiously.

Please do not call the HHS help desk or TMHP help desk to report this outage.

Systems affected by the outage include but are not limited to:

  • Electronic Data Interchange (EDI)
  • TexMedConnect
  • Electronic Visit Verification (EVV)
  • Long Term Care Online Portal
  • MCOHub
  • Medicaid Client Portal
  • Online Provider Look-Up (OPL)
  • Prior Authorization on the Portal
  • Provider Enrollment Management System (PEMS)
  • EOB Requests
  • Eligibility Verification Portal