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EVV: HHAeXchange Outage Resolved

Last updated on

The issue preventing users from logging in to the HHAeXchange Portal as well as clocking in and out of the HHAeXchange EVV system was resolved as of 5:35 p.m. on Wed., May 14.

If you were unable to record an EVV visit during the outage, you will need to manually create a visit using the following reason code:

Reason Code: No Electronic Clock In or Clock Out

Number: 210

Description: J – EVV system down

Contact EVV with questions.