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STEPS Planned System Outage – Feb. 27, 2026 to March 1, 2026

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The State of Texas Electronic Provider System (STEPS) will be unavailable from Friday, Feb. 27, 2026, at 5 p.m. to Sunday, March 1, 2026, at 9 p.m. CST due to a planned outage. External users will not have access to STEPS during this time.

Important Dates/Deadlines:

  • The STEPS Release 2 will go live on March 2, 2026. Reference the STEPS Transition Phased Release Plan (.pdf) for additional details.
  • The enrollment deadline for the following state fiscal year (SFY) 2027 programs is March 5, 2026:
    • Comprehensive Hospital Increase Reimbursement Program (CHIRP),
    • Directed Payment Program for Behavioral Health Services (DPP BHS),
    • Rural Access to Primary and Preventive Services (RAPPS), and
    • Texas Incentives for Physicians and Professional Services (TIPPS).
  • The enrollment deadline for the SFY 2027 Quality Incentive Payment Program (QIPP) (Year 10) is March 18, 2026.
  • The Executive Order GA-46 enrollment deadline for reporting period 1 is April 1, 2026.

There will not be any further extensions. Any extensions beyond the deadlines listed above would inhibit HHSC’s ability to implement the programs.

Resources:

Additional information about STEPS can be found on the HHSC Provider Finance website, including instructions for submitting a ticket to request assistance or report any user issues.