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New Login Process for All Texas Medicaid Providers Through TMHP IAMOnline and Provider MFA Registration for Transition Release 3

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Effective August 3, 2026, the Texas Medicaid & Healthcare Partnership (TMHP) will add new applications to the TMHP IAMOnline platform. These changes will continue the transition to TMHP IAMOnline as the entry point for accessing applications on tmhp.com. TMHP IAMOnline manages user authentication and authorization to provide a secure, single-entry point for TMHP applications.

TMHP IAMOnline Account Activation

Providers will set up their TMHP IAMOnline account to manage services, access resources, and perform essential TMHP-related tasks. To activate their account, providers must:

  • Follow the instructions provided in the TMHP IAMOnline emails scheduled to be sent on June 8 and June 15.
    • After receiving the June 8 email and activation link, providers will have seven days to activate their account.
    • A second activation email will be sent on June 15 to providers that have not yet activated their accounts.

Note: Providers that did not act on the June 8 or June 15 email must call the Electronic Data Interchange (EDI) Help Desk to request that the emails be resent.

  • Log in to TMHP IAMOnline, set their password, and register for multi-factor authentication (MFA) within seven days of receiving the activation email.

After providers have set up their account, they can access their TMHP IAMOnline My Apps dashboard for applications that have transitioned to TMHP IAMOnline.

Provider MFA Registration

TMHP IAMOnline offers single sign-on and password self-service capabilities. When logging in to TMHP IAMOnline, Texas Medicaid providers are required to use MFA.

Providers will:

  • Register their MFA when they activate their TMHP IAMOnline account.
  • Be automatically enrolled in email-based MFA.
  • Have the option to add Okta Verify or Google Authenticator as additional MFA methods.

To access Okta Verify or Google Authenticator, providers will download the app from Apple App Store or Google Play to their primary mobile device. Providers can set up the account with either a QR code or with a sign-in uniform resource locator (URL).

Portal Applications Being Transitioned in Release 3

Effective August 3, 2026, TMHP will transition the following online portal applications to TMHP IAMOnline: 

  • Custom Reports
  • Medicaid Client Portal (MCP)
  • Document Uploads
  • Provider Message Dashboard
  • My Account

TMHP will notify providers in a future article of the implementation dates as other online portal applications are transitioned to TMHP IAMOnline.

Important: Providers that already have Texas Health and Human Services Commission (HHSC) IAMOnline access for the State of Texas Electronic Provider System (STEPS) must still activate their TMHP IAMOnline account to access their TMHP applications.

Accessing TMHP Applications Not Yet Transitioned

Important: The new login process will apply only to applications that have already been integrated into TMHP IAMOnline.

To access TMHP applications that have not yet transitioned into TMHP IAMOnline, providers should continue using the existing login process with their current My Account username and the new password created during the TMHP IAMOnline account activation.

For more information, call the EDI Help Desk at 888-863-3638.