Skip to main content

You must have JavaScript enabled in order to access this part of the site. Please enable JavaScript and then reload this page in order to continue.

Credentialing Call Center

Last updated on

To streamline our communication and serve you better we have consolidated the Long-Term Care Regulation Credentialing Unit phone numbers into a single, centralized phone number. Effective July 1, 2026, the Nurse Aide Registry (NAR), Medication Aide (MA), Nurse Aide Training and Competency Evaluation Programs (NATCEP), and Nursing Facility Administrator (NFA) programs and can be reached at 512-438-5800. We will be phasing out our exiting numbers, 512-438-2025 (MA), 512-438-2017 (NATCEP) and 512-438-2015 (NFA), November 1, 2026.