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IAMOnline Educational Video Now Available

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The Texas Medicaid & Healthcare Partnership (TMHP) has added a new educational video titled “IAMOnline” to the TMHP YouTube channel and in the TMHP Learning Management System (LMS).

The “IAMOnline” video helps users activate and manage their TMHP IAMOnline accounts. This video covers the following topics:

  • Activating a TMHP IAMOnline account
  • Following the instructions in the activation email
  • Setting up multifactor authentication (MFA) using Okta Verify and Google Authenticator
  • Understanding the 90-day inactivity policy
  • Preventing account and application deactivation

In addition to watching the video, providers can refer to the How to Access TMHP Applications Using IAMOnline user guide, which is available on the Account Management page on tmhp.com.

Users must have a username and password to access training in the LMS. To obtain a username and password, click create a new user account on the LMS home page.

For more information, call the TMHP Contact Center at 800-925-9126 or the TMHP-CSHCN Services Program Contact Center at 800-568-2413.

For LMS access issues, email TMHP LMS support at TMHPTrainingSupport@tmhp.com.