An Electronic Visit Verification (EVV) proprietary system is an HHSC-approved EVV system that a program provider or Financial Management Services Agency (FMSA) may opt to use instead of an EVV vendor system from the state vendor pool that:
- Is purchased or developed by a program provider or an FMSA.
- Is used to exchange EVV data with the EVV Aggregator.
- Complies with HHSC EVV Policy as it relates to EVV Proprietary Systems.
- Complies with HHSC EVV Business Rules for Proprietary Systems.
- Complies with the requirements of Texas Government Code Section 531.024172 or its successors.
An EVV Proprietary System Operator (PSO) is a program provider or FMSA that is approved to operate an EVV proprietary system.
Refer to the EVV Policy Handbook including Section 5000 EVV Proprietary System for more information.
EVV PSO Process Instructional Videos
The EVV PSO Process Instructional Video links below will provide a summary and key takeaways that will help you navigate the PSO Process.
- EVV Proprietary System Operator Onboarding Overview Video
- EVV Proprietary System Operator Compliance Documents
- EVV Proprietary System Operator Business Rules
EVV Proprietary System Operator (PSO) Onboarding Process
The PSO Onboarding Process Overview and Timeline document outlines the steps and required timeframes for a program provider or FMSA to onboard their proprietary system in the Texas EVV operating environment managed by HHSC and the state Medicaid claims administrator, TMHP.
Program providers and FMSAs must complete, sign, and submit the EVV Proprietary System Request Form to start the approval process to become a PSO.
Program providers and FMSAs must select from the following onboarding paths based on the system they have chosen:
- The Standard Path is for requesting approval to use an EVV system that has not been previously approved by HHSC.
- The Expedited Path is for requesting approval to use an existing operational EVV system that HHSC has previously approved.
- Please refer to the EVV Proprietary Systems Approved by HHSC document for further information.
HHSC reviews submitted EVV Proprietary System Request Forms to assign an Operational Readiness Review (ORR) session. The ORR session is a validation process to determine approval for a PSO. ORR sessions are assigned based on the date of receipt of a complete and signed EVV Proprietary System Request Form.
In order to use the automated features of the EVV Proprietary System Request Form (including the ability to select responses, the ability to use an electronic signature to sign the form, and the ability to submit the form to TMHP as an email attachment using the “Submit” button):
a) The user must successfully download/install Adobe® Reader to their local computer.
b) The user must download and open the EVV Proprietary System Request Form in Adobe® Reader.
If the user is unable to download the EVV Proprietary System Request Form, or is unable to successfully download/install Adobe® Reader, the user may fill out the PDF form as before and print the completed form to manually sign and date the form.
EVV Proprietary System Request Form Effective Date: 02/10/2023
The program provider or FMSA must complete, sign, and submit the EVV Proprietary System Request Form to EVV_PSO@tmhp.com.
EVV Operational Readiness Review (ORR)
2023 ORR Sessions
|Session||Path||Business Rule Version||Planning Meeting||ORR Start Date||Go-Live Date Range|
HHSC has developed a special abbreviated PSO onboarding Path, Session 4 Operational Readiness Review (ORR), to enable program providers and financial management services agencies (FMSAs) to onboard with a previously approved proprietary system or an EVV proprietary system participating in the Session 3 Standard Path ORR. Please refer to the EVV Proprietary Systems Approved by HHSC (PDF) document and the EVV Proprietary Systems Undergoing ORR (PDF) document for a list of eligible proprietary systems for Session 4 ORR.
The Session 4 ORR Schedule and critical milestones can be found below. Session 4 ORR slots are limited to ten (10) program providers and FMSAs per session and the duration of each Session 4 ORR is limited to one (1) week.
Additional Session 4 ORR requirements and deadlines will be published in the Session 4 ORR PSO Onboarding Overview and Timeline document.
Please continue to check back here for information and schedules of future PSO ORR sessions.
Session 4 ORR Schedules
Program Providers and FMSAs must contact their selected proprietary system vendor before submitting an EVV Proprietary System Request Form (Request Form) to discuss expected timelines for compliance of their system to Business Rules v3.0, to coordinate all onboarding activities, and to submit required documentation by the published deadlines below.
|Session ID||Deadline to submit Request Form to TMHP||Number of Available Slots in Session||Technical Coordination with TMHP||System Connectivity ORR Dates||HHSC informs Program provider or FMSA of Approval/Denial|
|Session 4-1||4/1/2023||10||4/24/2023 – 5/5/2023||5/8/2023 – 5/9/2023||5/12/2023|
|Session 4-2||4/1/2023||10||5/1/2023 – 5/12/2023||5/15/2023 – 5/16/2023||5/19/2023|
|Session 4-3||4/1/2023||10||5/8/2023 – 5/19/2023||5/22/2023 – 5/23/2023||5/26/2023|
|Session 4-4||4/1/2023||10||5/15/2023 – 5/26/2023||5/30/2023 – 5/31/2023||6/2/2023|
|Session 4-5||5/1/2023||10||5/22/2023 – 6/2/2023||6/5/2023 – 6/6/2023||6/9/2023|
|Session 4-6||5/1/2023||10||5/29/2023 – 6/9/2023||6/12/2023 – 6/13/2023||6/16/2023|
|Session 4-7||5/1/2023||10||6/5/2023 – 6/16/2023||6/19/2023 – 6/20/2023||6/23/2023|
|Session 4-8||5/1/2023||10||6/12/2023 – 6/23/2023||6/26/2023 – 6/27/2023||6/30/2023|
|Session 4-9||6/1/2023||10||6/19/2023 – 6/30/2023||7/5/2023 – 7/6/2023||7/7/2023|
|Session 4-10||6/1/2023||10||6/26/2023 – 7/7/2023||7/10/2023 – 7/11/2023||7/14/2023|
|Session 4-11||6/1/2023||10||7/3/2023 – 7/14/2023||7/17/2023 – 7/18/2023||7/21/2023|
|Session 4-12||6/1/2023||10||7/10/2023 – 7/21/2023||7/24/2023 – 7/25/2023||7/28/2023|
|Session 4-13||6/1/2023||10||7/17/2023 – 7/28/2023||7/31/2023 – 8/1/2023||8/4/2023|