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Electronic Visit Verification (EVV)

Electronic Visit Verification (EVV) electronically verifies that service visits occur and documents the date and time service delivery begins and ends.

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EVV System Availability

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The EVV System Availability Report provides the total hours the state EVV Aggregator, state EVV Portal and state approved EVV vendor systems are unavailable, malfunctioning, or not accessible. Pursuant to Rider 148, HHSC will make this report available by the 10th day of the month. In order to provide a full month of system availability information by the 10th day of the month, the reporting period will be the 16th day of the second month prior to report publication to the 15th day of the month prior to report publication.

EVV System Availability Reports

For questions, please send an email to TMHP at EVV@tmhp.com.